




🚚 Shipping
Orders are processed within 5–6 business days. Made-to-order or altered garments may require additional time depending on the request. Delivery timelines vary by location and courier partner. Tracking details are shared once your order is dispatched. For more information, please read our Shipping Policy.
🔄 Returns, Exchanges & Refunds
Customized or altered products are not eligible for return or exchange. For ready-to-wear items, exchange requests must be raised within 48 hours of delivery and are subject to review and approval. Full details are available in our Returns & Exchange Policy.
💳 Refunds
Refunds are generally not offered. In cases of incorrect or defective items, concerns must be reported within 24 hours of delivery with supporting images. Approved refunds are processed within 5–7 business days. Please review our Refund Policy for complete information.
❗ Important
Sale items and customized products are non-returnable and non-refundable. Minor variations in colour or texture may occur due to the handcrafted nature of our garments.








